Terms and Conditions

Effective Date: [29-10-25]
Website: https://www.cwd.co.in
Company: Sri Hema Infotech
Contact: +91 44 26705808
Email: help@cwd.co.in


1. Acceptance of Terms

Welcome to cwd.co.in, owned and operated by Sri Hema Infotech. By accessing or using our website, software, or related services, you agree to comply with these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use this website.


2. Eligibility

You must be at least 18 years old or have the consent of a legal guardian to use this website. By using our site, you represent that you meet these requirements and are legally capable of entering into a binding agreement.


3. Services Provided

Sri Hema Infotech offers technology and software-based services under the cwd.co.in platform, including but not limited to: - Software solutions and ERP systems - Cloud-based tools and integrations - IT support, web, and digital services - Related technology products and consulting Service descriptions and features may change or be updated periodically without prior notice.


4. Use of Website and Services

You agree to use this website only for lawful purposes and in accordance with these Terms. You shall not: - Engage in unauthorized access or hacking attempts. - Transmit harmful code, spam, or malware. - Copy, modify, or resell any part of the website or its content. - Use automated systems or bots to extract data. Violation of these terms may result in suspension or termination of access to our services.


5. Intellectual Property Rights

All content, including the Sri Hema Infotech brand name, logos, software code, designs, graphics, text, and all digital materials displayed on cwd.co.in, are the intellectual property of Sri Hema Infotech. No material from this website may be copied, modified, distributed, or reproduced without prior written consent.


6. User Accounts

Some areas of the website may require account registration. You agree to: - Provide accurate and complete information. - Keep your login credentials confidential. - Be responsible for all activities under your account. Sri Hema Infotech reserves the right to suspend or terminate accounts found in violation of our policies or engaged in fraudulent activity.


7. Payments and Pricing

All payments for services or products through cwd.co.in must be made via authorized payment gateways. Prices are displayed in Indian Rupees (INR) and are subject to applicable taxes and changes without prior notice. The company is not responsible for issues arising from third-party payment processors or banking networks.


8. Refunds and Cancellations

Refunds and cancellations are governed by our Refund Policy, available on the website. Refunds, if applicable, will be processed within the timeline and conditions specified in that policy. Users must provide valid documentation (invoice, proof of purchase, and request letter) to initiate a refund.


9. Limitation of Liability

Under no circumstances shall Sri Hema Infotech, its affiliates, employees, or partners be liable for any direct, indirect, incidental, or consequential damages, data loss, business interruption, or financial loss arising from the use or inability to use our website, services, or software.


10. Third-Party Links

Our website may include links to third-party websites or tools for convenience. Sri Hema Infotech has no control over these sites and is not responsible for their content, privacy policies, or practices.


11. Privacy and Data Protection

Your privacy is important to us. All personal data collected on this website is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of information as described in that policy.


12. Indemnification

You agree to indemnify and hold harmless Sri Hema Infotech, its affiliates, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms, misuse of our website or software, or infringement of intellectual property or other rights of any third party.


13. Modification of Terms

Sri Hema Infotech reserves the right to modify or update these Terms and Conditions at any time, without prior notice. The revised version will be effective once posted on cwd.co.in.


14. Governing Law and Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Chennai, Tamil Nadu.


15. Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact us:
Sri Hema Infotech
Phone: +91 44 26705808
Email: help@cwd.co.in
Website: https://www.cwd.co.in